Current threat

Fake work-from-home jobs: recognise money-mule recruitment and respond to unfamiliar funds

An easy work-from-home offer may actually move money obtained through fraud. You may be told to forward it, withdraw cash, buy cryptocurrency or hand over banking access.

Your personal account is not a business payment gateway Do not forward or withdraw unfamiliar funds Contact your bank about unexpected payments
Choose your situation

What happened?

The response depends on whether you only saw an offer, shared information, granted account access or already handled someone else’s funds.

Legal responsibility depends on the facts and the law in your country.Do not forward, withdraw or “refund” suspicious funds on a stranger’s instructions. Contact your bank independently first.
The key concept

What is a money mule?

Someone whose account or identity is used to receive, move or conceal criminal funds. The reward may be described as a commission for easy work.

🏦

Personal bank account

Payments arrive from unfamiliar people or sources you cannot explain.

↗️

Forwarding or withdrawal

You are told to send the money on immediately, withdraw it or exchange it for cryptocurrency.

💰

Commission

You may keep part of the payment as a fee for “processing” it.

🎭

Concealing the organiser

The account or registration in your name is visible in the payment trail.

STOP make no further transfers
BANK use an independently verified contact

If unfamiliar funds arrive

Leave the funds untouched and explain the full situation to your bank. Do not return them to a different account supplied by the supposed recruiter or sender.

Official guidance linked below
Professional adverts, company logos and a promised contract do not prove a job is genuine.
Typical recruitment

How a fake job usually starts

The first task may look harmless. A small reward or apparent recruitment process can build trust before the request to move funds.

1

Attractive home-working offer

High pay, flexible hours and almost no experience required.

2

Moving to chat

Communication continues on WhatsApp, Telegram or another app.

3

An easy first task

A form, test registration or small payment for an activity.

4

Account or document request

You are told to open an account, send ID or add a banking device.

5

Receiving unfamiliar funds

Payments arrive from different people with no clear employer connection.

6

Sending it straight on

You must transfer, withdraw, hand it to a courier or deposit it at a crypto ATM.

Common cover stories

How moving money is disguised as real work

Job titles vary, but the task still involves other people’s funds, your account, identity or registrations in your name.

📊

Payment or finance assistant

You supposedly receive customer payments and forward them to accounts.

🌍

Foreign company without a local account

The company supposedly needs a local worker to handle domestic payments.

📈

Investment company

You are told to move customer funds to crypto wallets or other accounts.

🧪

Testing a payment system

You supposedly test transfers, a bank account or a new financial service.

↩️

Refunds or logistics

You receive a payment and send it to another customer, courier or warehouse.

🪪

An account for the employer

You must open a bank, fintech or crypto account in your own name for someone else to use.

The actual money trail

The money may not come from the employer

Payments can come from victims of other scams. Your account is used as an intermediate step that makes the organiser harder to trace.

Victim of another scam For example, fake investments, marketplace fraud or police/bank impersonation.
Payment to your account The funds look like wages, a customer payment or a test transfer.
Forwarding, withdrawal or exchange The money moves to another account, cash or cryptocurrency.
The organiser stays hidden Initial records show an account or registration in your name.
Instructions may involve bank transfers, cash withdrawals, courier handovers or crypto ATMs.
What an ordinary employer does not need

Your salary is paid to you. An ordinary employee’s personal account should not process customer funds for an alleged employer.

Your banking credentials

An employer does not need your banking password, PIN, authorisation codes or app access.

An account opened for someone else

Do not open a personal bank, fintech or crypto account for someone else to control.

Customer payments into a private account

An ordinary employee does not route company customer payments through a personal account.

Cash for a courier

Do not withdraw cash and hand it to a stranger as a supposed work task.

Buying crypto with other people’s funds

Do not exchange received payments for crypto or send them to a stranger’s wallet on recruiter instructions.

Remote access to your device

A recruiter does not need control of your personal phone, computer or banking app.

Your bank card or SIM

Do not hand over your card, SIM or device for another person to use.

ID for another person’s registration

Do not send an ID and selfie for an account someone else will actually operate.

Warning signs

How to recognise a fraudulent job offer

One sign alone may not prove fraud. High pay, an unverifiable company, your personal account and rapid transfers together are a serious reason to reject the offer.

💰

High pay

Little work, no experience and unusually high income.

%

A fee from every payment

You keep part of someone else’s money as your wage.

📱

WhatsApp or Telegram

All recruitment happens in chat without a verified company contact.

📄

Missing or unverifiable company details

The operator cannot be verified or the details are copied.

🏦

Your personal account

It is supposed to handle customer payments, refunds or payment processing.

👥

Payments from different people

Unknown individuals pay you instead of the employer.

⏱️

An immediate deadline

You must forward the money before there is time to verify anything.

₿

Cash or cryptocurrency

The next step uses an ATM, courier or crypto wallet.

A contract, logo or supplied ID is not proof on its own.Documents may be fake or use a real company’s stolen identity.
Steps for your situation

What to do if you responded

Preserve messages and do not try to fix the situation with another recruiter-directed transfer. Use the closest situation below.

I only found the offer

  • Do not follow more supplied links.
  • Check the company in the relevant official register.
  • Find its genuine website and contact details independently, then verify the actual vacancy.
  • Do not send identity documents or banking credentials to an unverified recruiter.
  • Keep the advert, profile and contact details.

I sent ID or personal information

  • End further contact with the suspected scammer.
  • Save the profile, messages and records of what you sent.
  • Watch for unexpected registrations, accounts or credit applications.
  • Contact affected institutions and the document issuer through official channels for advice on misuse.
  • Report suspected identity misuse to local police or your country’s reporting service.

I gave access to my account or device

  • Contact your bank immediately using an independently verified number.
  • Change access credentials from a trusted device, following the bank’s advice.
  • End unfamiliar sessions and remove unknown authorised devices.
  • Block affected cards as advised by the bank.
  • Review transactions, new payees and settings changes; have a remotely controlled device checked before further sensitive use.

Unfamiliar funds arrived, but I have not sent them on

  • Do not move, withdraw or spend it.
  • Do not return it on the supposed sender’s instructions.
  • Contact your bank and explain the whole sequence.
  • Keep messages and the incoming payment details.
  • Report suspected crime to local police or the relevant reporting service.

I already forwarded, withdrew or exchanged the money

  • Stop further transactions immediately.
  • Contact your bank immediately.
  • Send nothing further, including as a supposed correction.
  • Keep account numbers, crypto addresses and confirmations.
  • Do not delete messages.
  • Report to local police and describe the complete sequence; seek independent legal advice if concerned about your position.

An unexpected payment is not proof of wages

Leave the funds untouched, approve nothing further and reach the bank through a contact you verify independently.

Possible consequences

What can follow suspicious transfers

The bank may review or restrict transactions and ask you to explain the origin and movement of funds. Processes depend on the bank and country.

🔒

Account restrictions

The bank may stop suspicious transactions and request more information.

↩️

Return or freezing of funds

Funds may belong to fraud victims and become part of an investigation or claim.

🧾

Explaining transactions

You may need to explain why you received the payments and whose instructions you followed.

⚖️

Legal proceedings

Depending on the facts and local law, helping move criminal funds can expose you to investigation or liability.

Do not assume that calling it a job, having a contract or not knowing the sender removes all risk. Legal responsibility is fact-specific; obtain independent legal advice where needed.
Evidence and records

What to keep

Keep messages and documents even if you feel embarrassed or the recruiter calls it a misunderstanding. Preserve evidence safely without continuing the activity.

📢

The job offer

Advert screenshot, job title, profile and where it was published.

💬

Communication

WhatsApp, Telegram, email, phone numbers, aliases and usernames.

📄

Documents

Contract, instructions, supplied IDs and confirmations.

🏦

Bank transactions

Account numbers, amounts, times, senders and recipients.

₿

Cryptocurrency details

Wallet addresses, transaction IDs, payment QR codes and exchange details. Never share recovery phrases.

📱

Apps and access

App name, device, connection time and granted permissions.

🪪

Personal information you sent

Record which documents, photos and details you provided.

🕒

Timeline

When contact, payments and instructions arrived, and when you took each action.

Never publish passwords, PINs, authorisation codes or full payment-card details.
Common questions

Fake jobs and money mules – FAQ

Is every job involving financial transfers fraudulent?

No. Genuine financial roles have verified processes, oversight and clear authority. An ordinary employee’s personal account should not process an alleged employer’s customer funds.

What is a money mule?

Someone whose account or identity is used to move or conceal criminal funds, sometimes under the guise of a job.

What if I did not know where the money came from?

Your position depends on the facts and local law. Stop further transfers, contact your bank and local police, preserve all records and seek independent legal advice if needed.

Can I simply send an unexpected payment back?

Do not follow a stranger’s refund instructions. You could send it to another account or create a further loss. Contact your bank first and follow its verified process.

What if I signed a contract?

It may be fake or copy a real company’s details. Verify the employer independently; a document alone is no reason to transfer funds or hand over access.

What if I shared online banking access?

Contact your bank immediately. From a trusted device, follow its instructions to end unfamiliar sessions, change credentials and review transactions and settings.

What if the bank already blocked my account?

Cooperate with the bank, provide complete messages and transaction records and delete nothing. Contact local police and obtain independent legal advice where needed.

Where should I report a fake job offer?

Report it to the platform, your bank if funds or access are involved, and local police or your country’s reporting service. DPP also accepts reports through its Czech form.

Found a job that asks you to move other people’s money?

Keep the advert, profile, messages, account details and a short timeline. Reporting to DPP does not replace contacting your bank or local police.

Official prevention guidance

INTERPOL: Money mules (English)

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